At Olympia, we are committed to ensuring that every visitor enjoys a seamless, welcoming, and inclusive experience. Accessibility is at the heart of how we support our organisers to design and deliver events, and we’re proud to offer a venue that supports the needs of all our guests.
Access facilities at Olympia
Getting Here
Our venue is easily accessible by public transport and car. We offer:
- Pre-bookable accessible parking in our Motorail Car Park, including wide bays for Blue Badge holders (subject to availability).
- Step-free access from parking areas to venue entrances.
Venue access
All our event spaces are designed with accessibility in mind:
- Ramps and lifts are available at all main entrances, including the Grand Hall, National Hall, and West Hall.
- Passenger lifts provide access to upper levels.
- Clear signage and floorplans are available to help you navigate the venue with ease.
Facilities
- Accessible toilets are available throughout the venue, including unisex and modified cubicles.
- Cloakrooms are located near main entrances. The Grand Hall cloakroom is located downstairs, and is not step-free, however, assistance is available upon request.
- Manual wheelchairs are available to borrow. Please book in advance via our Contact Us page.
Support Services
- Assistance animals are welcome at most events. Please check with your event organiser for any specific restrictions. Please note that welfare facilities are not available on-site. Owners are kindly asked to ensure their animals remain under control at all times, whether on a lead, in a harness, or in a suitable pet carrier, and are fully responsible for their care and behaviour during their visit.
- For specific information about hearing assistance available at events, please contact the event organiser.
- On-site support is always available. If you need help during your visit, speak to any member of staff who will be more than happy to assist.
- We’re also delighted to have been accredited as a dementia-friendly venue by the Mayor of London’s culture team. Find out more.