NiCE World London

Step into the future of customer experience

Ready to rethink your CX strategy? Join 1,500+ attendees across 50+ presentations, where CX and AI take centre stage. This flagship industry gathering brings global professionals together to unpack the latest innovations, trends, and practical strategies shaping customer experience, digital transformation, and AI-powered solutions.

Curious how AI is reshaping every customer touchpoint? From the evolution of AI to game-changing insights from global leaders, discover the ideas and technology set to fast-track your organisation’s next phase of CX transformation. Discover what the future of your customer experience could look like.